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Reservation Change/Cancellation Request

Please fill out the form below and submit it.

We will review your information and have a representative contact you.

    Mandatory fieldDetails of your inquiry

    Mandatory fieldDate of stay at time of reservation

    Check-in

    Mandatory fieldName

    Mandatory fieldEmail Address

    Mandatory fieldEmail Address(Confirmation)

    Mandatory fieldPhone Number

    Mandatory fieldDesired Changes / Reason for Cancellation

    1. If there is an error in your email address, we will be unable to send a confirmation reply. Please ensure the address is correct.

    2. We will contact you via one of the following methods, so please ensure your settings allow receipt of messages. ※If settings are not configured, emails may be filtered into spam.。

    Please review our cancellation policy.

    At Tomura, if you must request a cancellation,

    Cancellation fees are set as follows.

    Two days ago : 25%

    The day before yesterday: 50%

    Same day : 100%